Return Policy

We create clear, practical resources to help you navigate change with confidence. Because our products are instant digital downloads (PDFs), they can’t be returned once delivered. All sales are final.

If you have trouble accessing your file, purchased the same item twice by mistake, or received the wrong download link, email us within 7 days and we’ll make it right with a working link or a duplicate‑purchase credit.

What to know

• Delivery: Instant download on the checkout confirmation screen and via email.

• Returns/Exchanges: Not accepted for digital items.

• Support: For access issues, contact support@tracygalloway.com with your order email and receipt.

• License: For personal use only. Redistribution or resale isn’t permitted.

• Disclaimer: Educational content only and not legal advice.